|Excellent service!! will certainly use again.
|Thanks very much for all your help in delivering me my shower part. Ive had it installed today by the plumber and its working perfect thanks so much from mark and orla in Offaly Ireland
...mark o brien
|very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.
|Thank you for the immediate response. Goods received as expected.
|good service all-round
...Andy Scott - Cliftons
|Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
|Satisfactory service in everyway
|Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.