Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much! ...Nirmal Aujla
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again. ...Mrs J Morris
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Great feedback and prompt delivery. ...Allan BC Duffus
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Great service - right product turned up when promised despite the snowy conditions. Thank you. ...Jenny Beard
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Great prices and excellent delivery service, will use My Tub again ...Sandra Coxell
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