Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...Kevin Evans
|
Very good service, kept updated re: order, goods fit perfectly! Thank you. ...Caroline Steel
|
late ,late, late. ...stephen cook
|
Efficient service and fast delivery - Thank you. ...Robert Gardner
|
Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
|
No problems. Good service ...Denis J A Mac Daid
|
Prompt service at a resonable price. ...David Guest
|
No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G. ...Martyn Grigg
|
Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
------------- -------------------------
Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
|
Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor. ...Michael Adams
|