|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
|I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
|Great service ordered before 1-00 and received as promised next day
|A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
|Very happy with service and product received. thank you
| Fantastic service provided!
|I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
|Excelent service will shop with them again
...Stephen Paul James
|Order arrived on the day stated. Good service.