Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excelent service will shop with them again ...Stephen Paul James
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Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
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The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you. ...brushmakers
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again ...South East Maintenance Solutions
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended ...dugald Macaulay
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John ...David John Burdon
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Excellent service, many thanks ...Stuart Coleshill
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