Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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Quick service - Excellent! ...Contemplation Homes
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...ALLAN BRISTOW
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou. ...John Muskett
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Delighted with the prompt and efficient service. First class! ...Gillian Cripps
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
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