|Received as promised thank you
|Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.
|My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
|Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
|Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
|Item arrived safely in the time indicated. Good service, thank you.
|EXCELLENT SERVICE AS NORMAL
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|great service,quick delivery,recommend to anyone
|Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd