We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very pleased with the service received. Thank you
...Alison Hughes
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I am highly delighted with the service you provide
...LYLE HANDYSIDE
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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very good service. very expensive delivery.
...Stuart morton
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.
...Mrs E Thomas
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
...David Beck
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Arrived on time , exact product as described
...Stephen Utting
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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Very happy with the service thank you.
...Fred Stokes
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£
£52.12 
