|Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.
|A really efficient service locating a hard to find component. Good communications and fast delivery.
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
|Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.
|Swift delivery, good price. Painless transaction.
|Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
|Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.
...Jackie Wright - John Thompson
|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
|Thank you for your time in assisting us with our complicated and specialist order for the engineering of our super yacht, the order was dealt with personally and with a running update, the order was shipped overseas without hindrance and complete, I would recommend and use your services again.
Steve Whiteside. CEng 291111