|Good communications during order process goods arrived at stated time overall good service.
|Received today very well packed , good service thank you
...Mrs Diana Mitchell
|Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|Brilliant service. Excellent comms. I would most certainly use you again.
|The part arrived promptly and was a good price.
...Nigel Daish - SE
|Product received and fulfilled all expectations.
Excellent help and service all round.
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|control knobs arrived on time in good order.
...John Lawrence Millar
|Great Service, although units took longer than expected to arrive
...Mr Brian Mason