Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".
Dont really know what more you could ask. ...N Johnson
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Great service, free delivery, highly recommended. ...Ross Emmington
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden ...Irene Beeden
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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The correct items arrived the next day, very good. ...Alun Maddocks
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Excellent service, will use you again
Thank you
Delme Laugharne ...Mr J D Laugharne
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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