Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Item arrived on due date. Thanks ...jeannie gailey
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service. ...Natsanet Mehari Haile - Focal Point General Trading LLC
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great service . got my order easily ...george mclafferty
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Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered. ...Ms S E Ellis
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
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