received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Very good communication and helpful when there was an issue with my order ...Christopher Giles
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Excellent prompt service ...Ian Main
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very good was all kept updated on the progress would use it again when needed ...mark stocks - the bradford hotel
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item has been recieved , very happy with service. ...David Bingham
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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