|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub
|Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside.
|Very efficient service!
|Very bad, my order has not been deliverd.
|My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
|Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
|Great quality product and fast delivery. Thank you
|service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.