Great product, delivered when said and great communication, thank you. ...Karl Webb
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Good service good price and good timely delivery ...Jonathan Finnerty - Green Unit Limited
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Excellent customer service all round and prompt delivery! ...A Gill
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull. ...Bharat Gorasia
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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