Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Excellent prompt, efficient service. Very good value for money.
...Winston Hoe
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first time user,very good service,competitive price,received 31111
thanks
Stan
...Stan Dooley plhtg
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Very good service, prompt delivery.
...Caverhill Cottages
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First Class!
...Mrs A Emmett
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slight problem sorted out superfast
...Anthony Vance
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
...John Alden
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
...Bob Begley
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Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
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£
£52.12 
