It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again. ...Jill Longman
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done ...judith gillett
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day ...vanderheyde pierre
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...Pamela Bullock
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you ...AJS Heating
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Good service, fairly quick delivery - all good ...Andrew John STANLEY
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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