|Excellent service as usual, communication great despite a delay in getting part, well done and thank you
|Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises.
|Materials arrived at the right place at the right time at the right price
what more could be asked for
|order was fine...exactly what was expected.
|Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team
|good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
|Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
|Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.