|Many thanks for a swift delivery. Excellent service.
|I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly.
...N K Varma
|Great service. Items delivered on time and in good order.
|Great quality product and fast delivery. Thank you
|Fantastic service! great value. Many thanks.
|The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.
|Goods delivered two days early.
And as precisely ordered.
|Very good service and a good price. I would deal with My Tub again.
|Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.