|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
|Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John
|Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
|Goods received as ordered delivery is a bit slow.
|Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
...MR PAUL SEAGER
|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Correct products delivered quickly thankyou