Good communication and great value. Many thanks ...Jeremy Sanders
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub. ...John Bryson
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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Goods delivered two days early.
And as precisely ordered.
Well done. ...Tony Gamble
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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