Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
|
Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks.
...Henry Duncan
|
The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money.
...Mrs Susan Arnold
|
While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page.
...Richard Page - R C Page. Machinery
|
We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
...MARK GILBERT
|
While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
...John Thomson
|
Excellent price - prompt delivery - you siad what you would do and did it. Well done!
...Eric Pavyer
welwyn.org.uk
|
Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
|
Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm.
...Farah Khan
|
Thanks for keeping in touch on the delivery of this order.
...Pieter Knook
|
£
£52.12 
