we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Great service, before, during and after sale. ...Preston Trevor Farrington
|
Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
|
My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
|
Good reliable service and products would recommend. ...lesley
|
Excellent service as usual - order delivered promptly, on specified date and by very helpful driver. ...Ms S E Ellis
|
Excellent service, arrived as advised.
...Andy Muckle
|
Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
|
it`s all OK. ...Robert Pachler
|
Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
|