|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
|Good service, fast response to questions and efficient delivery. Thanks.
|Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
|I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
|Excellent service, kept me regularly informed of order status & order delivered on stated day
...John Lamb - Llewellyns
|Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.
|Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie