OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough. ...Jane Franks
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Great customer service, however the web pricing on the tube is a bit misleading ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson ...walter anderson
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Once again, goods delivered speedily and on the specified day. ...paul salotti
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service! ...Mary Henley
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition. ...Mrs Jean Cox
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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Received with thanks ...Michael Burwin
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