I have found the parts satisfactory and I would use mytub again if the price is right!
Regards
...C Lord
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
...Dominique Saliceti
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.
...Mr D Maycock
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Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
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The service and communication was excellent and your web site was easy to use. Many thanks.
...Nick Gibson
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Excellent service! good price! quick delivery! will use again!
...Laurence Parmenter
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Very prompt service. The goods were exactly as I ordered
...Ashorne Hill Management College
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£
£52.12 
