Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ...Daniel Bench
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
...David Leigh
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne ...Mrs Christine Milne
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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Exceptional service. Programmer arrived next day ...P J Coleman
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend. ...Mr David James Forder
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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