Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
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Fantastic service.......rare in this day and age, Thank you
...Lynda
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Thank you
Please do not send anymore emails
...John McMullen
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Excellent service throughout.
...David Fursland
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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* Very good advice regarding the product I wanted to purchase.
* Competitively priced.
* Reliable delivery service.
* Would not go anywhere else.
...Mr Bryan Chanel
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fast service , pleasure to deal with
...paul king
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again.
...MRS ALISON SMITH
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£
£52.12 
