|JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Very helpful service. Found obscure tap valves for me.
|Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Tony Tooley Proprietor
...Airwaves Engineering Service
|Good customer service, package arrived on time nice and quick with good communication Product as described thank you
|Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice