I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Very easy transaction , part delivered on time
...EXELDENT
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delivered promptly, thank you
...ian black
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A company that looks after its customers and does everything possible to complete their order . First Class
...I.E.Ralph
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine.
...Simon
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good service and price
would use again and recommend
thanks
...Mark Jenks
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies
...C P Jefferies Heating
|
My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,
...Shane Jenner
|
£
£52.12 
