I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy
...Mandy Wiles
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
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A great on-line purchase experience excellent service with excellent communications.
...Mark Line
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Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
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Order arived a day earlier than promissed. Many thanks.
...Moors Electrical
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Great service, communication was superb from Ordering to Delivery.
...Anna Morge
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My order was delivered promptly and correctly. I am delighted with the service!
...Jenny
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Delivered as promised, good communication, thank you again.
...Action Centres UK Ltd
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Good fast efficient sevice will definitely use again
...cameron smith
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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£
£52.12 
