Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...Roy Nichols
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Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy. ...Vicky Vincent - La Porchetta Ricarton
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Fantastic service.......rare in this day and age, Thank you ...Lynda
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
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Great prompt services and also great contact with customer services would highly recommend ...Darren Thomas
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very quick a bit expensive for such a small ttem but good service ...d.daniels
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend. ...John Wardley
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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