|Very efficient service Good correspondence and fast delivery. Many thanks
|very good service ,
...vince chalk - vince chalk home improvements
|Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.
|Received my order and I am highly satisfied with the service.
...Mrs Sandra Thomson
|Thank you order arrived when you said it would. Brilliant
|Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|First class service Many thanks
...Mr D Moser
|Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.