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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Very happy with the service from MyTub.
We very much appreciate the updates re. delivery date.
Will certainly be visiting your website again and look
forward to placing more orders with you.
Mim Gamble... ...Heat Plant Services Ltd
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goods arrived on time. Good service... ...Suzanne Brayley
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
... ...Band Gernot
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!!... ...Martin Hall Mainteneance
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you... ...Vivienne Forsyth
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.... ...Michael Stanley
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fast service , pleasure to deal with... ...paul king
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Your service was most satisfactory, and the people in your company were most helpful, especially when I was having trouble with the delivery.
thanks you very much the shower is working wonderfully.... ...Lorraine Parker sir-robert-mcalpine.com
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Excellent Service, all received, and very happy.... ...Alan Bull
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more reviews... |
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