Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Excellent, helpful service every time.... ...Design and Technology Services Ltd
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Excellent service, saved us a lot of money!!
Thank you ...Mrs H Petcher
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer! ...Shyam Valand
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave ...David Andrew Nichols
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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