|I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Good service - very pleased.
|Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
|The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
|Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time.
|The item arrived next day - great service
|Goods received in good time, thanks.
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!