I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service in every respect. would buy from you again.
...Howard Briggs
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Thank all the staff in admin for there trouble
Have a good wend Trevor
...Trevor Bates
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
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Fantastic service and fast delivery A
...Gillian Jackson - Lidalia Caravan Park
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
...Rick Upchurch
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Good customer support. Item delivered as per your instructions. Thank you.
...JENNIFER HARRIS
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
...r.e.underwood
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
...Mark Blinman
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£
£20.86 
