|Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent.
|Order collected from local centre. Fast, efficient and excellent customer services.
|long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
|Good fast efficient sevice will definitely use again
|Took ages to deliver. Should have warned of this before taking payment.
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We are sorry, some times items are out of stock and can take some time for delivery.
...Mr. Andrew Coleman
|All good. great prices, fast delivery, kept well informed of delivery time and date.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.