Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...Alan Wilson
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
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Slight delay in delivery but that was the fault of my fridgefreezer deciding to go wrong over the xmasnew year period. Otherwise price for the part was the best I could find on the web so if I need anything else I will return. Thanks Chris. ...Chris Douglass
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!! ...Mrs. Jennifer Naylor
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty. ...Malcolm Carey
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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