Good delivery service. Bath arrived earlier than expected. Kept informed on deliveries. Packages arrived in good condition. Drivers helpful - were on 1st floor & both were willing to help carry heavy good up the stairs. Price competitive. Would recommend to others.
...Lola WanLing Chang
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done
...Hazel WhitelockWainwright
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you
...Christine Redshaw
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener
...Nicholas Whittle - Silver Sands Holiday Park
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Kept me informed as to delivery date and arrived on time. Thank you
...Nick Amyes
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liked the price, service and delivery. Expect to use you again.
...Max Clark
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Spares for Baxi boiler arrived safely in good time.
Many thanks
...Colin Brown
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Excellent service thankyou and very fast delivery.
...Grayshott Pottery
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£
£148.87 
