the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Very happy with service ...Stephen Spence
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
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fast good service.thanks. ...jeremy riley
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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Couldnt have been easier. Fast efficient and simple. Thanks. ...john Price - Maxsym
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
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Great service, kept fully informed. ...Anthony Willis
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