i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service. ...Philip Hide
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery. ...Sascha Birch - B. Interiors
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ...Irene Beaumont
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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quality product at a great price ...david gauld
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service. ...Mr Graham Thompson
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