The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Item delivered in good condition on the day that was forecast ...John A McBean
|
Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
|
Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
|
I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
|
My order was delivered on time as promised, Price first class. Thanks. ...D Borman
|
Excellent service and very good communication. ...Jette Bramby-Gunary
|
Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
|
Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
|
Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
|