|I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|Very happy with service and product.
...Enigma Interactive Ltd
|Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
...David West - Elco Building Services
| Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
|Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
...David Andrew Nichols
|Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
|Exactly as dscribed. Item delivered quickly. Thank you