Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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In time. In budget. Many thanks. ...Sergey Danilov
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...steven owen
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Excellent and helpful service. ...Christopher Chorley
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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Many thanks for pionting out the colour choice and your prompt response in correcting it ...roger ward
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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