|I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Great service, respose time to email,price and delivery excellent.
|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|Excellent delivery and progress reports thank you.
|Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends.
|I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
|Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems.
|Great service - my order was received on the next day after ordering!
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.