Excellent service, quick delivery very happy with my new fire coals.
Thanks ...Darren Webb
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Unit has arrived.
But slow delivery. ...Richard Pearson - Above
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Entirely satisfied with your service - many thanks. ...Simon Ward
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Just as advertised good job ...Paul Milligan
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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