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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...
...Peter Hooper
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
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...Tom Hawthorne
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arrived on time
well packaged
just what was wanted...
...mr andrew r dartnell
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
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...Peter Robinson
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Easy ordering good service....
...David Lake
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...
...Roy Nichols
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove...
...Frank Dove
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future....
...Graeme Harper
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