Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised. ...Malcolm Hearn
|
Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...Anthony Stark
|
Many thanks for pionting out the colour choice and your prompt response in correcting it ...roger ward
|
Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
|
I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
|
Great competitive prices and great customer service. What more could you ask for ...Antony Alldis
|
Kept very well informed of order statues and swift delivery. Really pleased ...W Tuckey
|
Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...Richard Cobley
|
Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
|
Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland ...kenneth freeland
|