The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Happy with the service. Received the order today in first class condition. ...Martin Crockford
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Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings. ...K Walker
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You. ...Walrus Fabrications
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Great Service. Particularly liked being kept in touch regarding delivery date ...Paul Hicking
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
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Thankls so much for all the excellent service ...CAROLE ALLCORN
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-) ...mrs janette kirkpatrick - calmac developments ltd
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Good service, prompt delivery, great price. Website easy to use. Recommend. ...A H Crawford
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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